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Contract Number: EI00320

Contract Date: 06/15/2023 – 06/15/2028

Agreement: Competitive

Renewals: 1 5-year renewal remaining

RFQ

eProcurement: N/A

RFP Number & Name: EI00212~2023RFP / Debt Collection Services

The CMI Group

The CMI Group contract provides full-service collections services and contact center outsourcing. E&I members benefit from their innovative revenue cycle, accounts receivable, and contact center solutions designed to improve operational efficiency and increase revenue.

With over three decades of industry experience, The CMI Group is committed to achieving optimal results through respectful, positive relationships with clients and consumers. CMI is a certified WBE and 100% employee-owned – every member of their team shares the responsibility of your success and exceeding your expectations.

Contract Highlights

Nationwide collections agency services
Contact center outsourcing solutions
End-to-end revenue cycle management
Payment card industry (PCI) compliance

Supplier Diversity

The CMI Group is a diverse owned E&I supplier with national certifications by the Women Business Enterprise National Council (WBENC) (WBE). The CMI Group is able to provide Tier 1 diverse spending solutions to E&I members. For more information about diversity certifications, see the contract documents tab or contact your E&I Representative for assistance.