The Specialty Underwriters contract provides a reliable, time-proven equipment maintenance management program, giving E&I members one point of contact for all equipment maintenance and repair services. Through key management reporting, members receive ongoing analysis of equipment reliability and vendor performance, helping reduce operating costs significantly.
Specialty Underwriters has provided equipment maintenance management services to higher ed and K-12 institutions, government bodies, financial institutions, pharmaceutical, and bio-tech organizations since 1982. SU is dedicated to analyzing the equipment maintenance needs of organizations to uncover opportunities to generate tangible hard and soft dollar savings, increase awareness of service levels from vendors, and lower administration costs – helping reduce and improve the workload of employees.
RFP#EI00295-2023 – Equipment Maintenance Service Management – New Contract Award | Effective Date: 6.1.2023
E&I contract documentation available on this site is being provided for use by E&I members only and shall not be distributed and/or shared outside a member’s institution. Sharing of contract documentation outside the membership of the Cooperative is detrimental to its members and the Cooperative, as it impacts E&I’s ability to negotiate and maintain competitive agreements.
Submit the Specialty Underwriters Alignment Authorization Form. A Specialty Underwriters representative will reach out to members in 2-3 business days to discuss needs and schedule a consultation. Contact your E&I Representative at any time for assistance.
Supplier
Once the AAF is submitted, Specialty Underwriters will enroll the Member in its E&I program within 4 to 7 business days. E&I will also follow-up to ensure successful enrollment.
Shelley Tilghman at Specialty Underwriters | P: 800.558.9910 x2056 | stilghman@su-group.com or
Elaine Wilson at Specialty Underwriters | P: 800.558.9910 x2123 | ewilson@su-group.com
For SU WEST (AZ, CA, CO, ID, NM, NV, OR, UT) new accounts or current clients please contact Rob Salmon at Specialty Underwriters – Western Region | P: 480-630-3380 | rsalmon@sugroup.com or
Renee Solis at Specialty Underwriters – Western Region | P: 321-390-1481 | rsolis@su-group.com or
Tim Peterson at Specialty Underwriters – Western Region | P: 800-558-9910 x2722 | tpeterson@su-group.com.
For equipment service for active account, contact TELESERVE™ | P: 800.833.7050
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SU Group Managed Equipment Service
Save up to 35% with the E&I SU Group contract
Flexibility at Your Fingertips
One of the many benefits of using SU’s comprehensive equipment maintenance management program is the flexibility.
Response Times: Moving to the Bottom of “The List”
SU’s equipment maintenance program is not an attack on any vendor, but simply holding them accountable and responsible to what is expected by the end user
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