Managing Repair Parts and Maintenance Supplies: A Facilities Procurement Strategy

Across the country, more than a third of university buildings are over 50 years old. With budget constraints, many higher education institutions have put off maintenance with limited dollars, which is causing downstream problems and emergency spending. Nationally, the total maintenance backlog across schools and campuses is a staggering $112 billion.

Unplanned expenses create budget problems, requiring expediting repair parts and driving costs even higher. The key to resolving this is preventative maintenance, and that starts with a smarter procurement strategy for repair parts and maintenance supplies.

The Procurement Challenge for Campus Facilities Management

Unlike capital projects, MRO spend often goes unnoticed. Facilities teams and others may purchase directly from dozens of suppliers, and these purchases may fall outside the traditional procurement process. This decentralized approach or off-contract/maverick spend can significantly drive-up costs.

You need a coordinated approach that provides visibility into where money is spent, and ensures you leverage negotiated rates and supplier warranties to avoid unnecessary costs.

By bringing facilities leaders and procurement professionals together with a shared strategy, you can streamline the purchasing process for maintenance, repair, and operations In many ways, you simply bring MRO under the same approach you use for procurement across campus. Surprisingly, many higher education  institutions aren’t doing this already.

Why Is MRO Important?

MRO supplies include all the materials, components, and services needed to keep your facilities running smoothly. HVAC equipment and filters, plumbing parts, janitorial equipment and supplies, safety equipment—they’re all part of your MRO spend and have a broader impact than many think. A well-managed MRO program can lower costs by extending the life of your facilities and equipment.

Efficient MRO solutions require preventative maintenance and planning work beyond the next crisis. It’s especially important in higher ed, where the appearance and functionality of your spaces can impact safety and student recruitment, and retention.

Building a Facilities Procurement Strategy That Works

So, how do you put a strategy in place that works? Start with data.

Centralizing Data and Supplier Management

When you have all of your data in one place, you can analyze trends. This provides insight into pricing, performance, and contracted vs. non-contract spend, making it easier to ensure everyone is using approved vendors for MRO supplies to maximize savings.

The result? Fewer surprises, better pricing, and faster service.

Leveraging Cooperative Contracts

Cooperative purchasing is a proven way to streamline sourcing for MRO and facility needs. By opting into competitively solicited contracts with significant volume discounts, you can move quickly, without having to go through a lengthy RFP process or spend more for emergencies.

It makes sense for small institutions that may not have the leverage to negotiate more favorable rates, and also for universities managing hundreds of buildings and thousands of assets.

Emphasizing Predictive and Preventive Maintenance

If you’re constantly in reactive mode, it’s expensive.

Procurement can play a key role in shifting to preventive maintenance. By analyzing historical purchasing data, facilities teams can more accurately forecast which parts are likely to fail, and budget for replacements in advance. This ensures you have the common repair parts you’ll likely need on hand. No more emergency premiums.

Strategies to Optimize Repair Parts and Maintenance Supplies Spend

Let’s look at some specific, proven strategies to optimize MRO spend.

  1. Implement Category Management
    Organize MRO spend into logical categories to identify where consolidation or standardization can drive the greatest savings. Working with category experts in key areas can create better solutions.
  2. Negotiate Volume Discounts and Rebates
    Aggregate demand across departments and campuses to negotiate better pricing. Cooperative contracts can further amplify these savings with volume-based reductions and rebates.
  3. Adopt eProcurement Platforms
    Digital procurement systems can help you automate the amount of maintenance supplies you need, streamline the approval process, and provide the insight into budgets and stock levels you need for efficiency. This also helps increase accountability and reduce off-contract spend by incorporating punch-out catalogs to preferred and approved suppliers.
  4. Collaborate with Facilities Staff
    Procurement shouldn’t operate in a silo. Facilities teams know which repair parts are mission-critical and which can be standardized. Joint planning ensures the right materials are stocked and reduces excess inventory.
  5. Track Key Metrics
    Like everything else you do in procurement, you need to measure and track the metrics. Key metrics like inventory turnover for repair parts, supplier performance, reduction in emergency repairs, and cost savings help you justify the shift and get buy-in to a different way of approaching MRO procurement.

The Real Benefits of a Robust MRO Procurement Strategy

When you bring everything together in a consistent, strategic plan, you get several significant benefits, such as:

  • Reduced emergency spend: Fewer last-minute purchases. More predictable budgeting
  • Improved inventory accuracy: Avoids out-of-stock repair parts when they’re needed and tying up budget dollars stockpiling parts that aren’t needed.
  • Increased uptime: Equipment stays in service longer, facilities require fewer large-scale overhauls
  • Better cost predictability: More stability for your MRO spending and budgets

All of this can help you chip away at that deferred maintenance and create long-term, sustainable solutions.

Reactive MRO purchasing costs your institution thousands in hidden markups. Access E&I’s competitively solicited facilities and maintenance contracts and stop overpaying for repair parts.

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